Event Information

Important Event Information

  • Please wear your pass clearly visible on arrival and whilst in Amber Lounge.
  • Should you wish to leave and return, you’re required to show your wristband to security. If your wristband is missing, access will be denied, please inform all your guests.
  • For table reservations, these will be listed under the name of the booking. You must provide this name to our Amber Lounge hostess upon your arrival to be taken to the right table.
  • Dress code is elegant casual/Smart Chic.
  • The minimum age is 18.
  • Valet Parking is available at the Fullerton Bay Hotel. You can also reserve a transfer in advance; please ask the Amber Lounge team.
  • To ensure the privacy of our guests, no pictures or filming are permitted inside the venue, including with mobile phones.

Should you have any questions, please contact us:

Refund and Cancellation Policy

Bookings are not cancellable or refundable once placed. In the event of force majeure, bookings will be cancelled, and the sales team will contact you for a refund. Kindly refer to the terms and conditions on the website for a clear definition of force majeure.

Contract Terms

A contract shall be deemed to have been made between Amber Lounge Pte. Ltd. (the Company) and the client (the Client) when the Client has confirmed requirements of the booking in writing and the Company has accepted such request.

Upon receipt of an order, an invoice will be raised and payment is due by return unless otherwise stated.

Failure to Pay

If payment is not made within the time limits in Clause 2 above, this will be a breach of the contract whereby the company reserves the right to reallocate or cancel the booking.

In the event of the Company treating the contract as at an end under clause 3.i above, the balance of the booking shall become immediately payable by the Client to the Company. This is without prejudice to the Company’s right to claim damages from the Client in respect of any loss suffered by the Company.

Cancellation or Variations by the Client

Any notice of cancellation by the Client of a booking must be made in writing by letter sent by recorded delivery to the Company’s office at: Amber Lounge Pte. Ltd, 3 Raffles Place #06-01 Bharat Building, Singapore 048617.

Any request by the Client for a variation to a booking must be made in writing by letter sent by recorded delivery to the Company’s office as detailed above and is only effective if accepted in writing by the Company.

Consequences of Cancellation by the Client

For Amber Lounge Club products, if a booking or part of a booking is cancelled by the Client more than 90 days prior to the event, the Client shall be liable for a minimum of 50% of the total price of the booking. If less than 90 days before the event, the Client shall be liable for the total price of the booking. On any hospitality bookings other than Club, a 100% fee will apply.

Limitation of Liability

The Company shall not be liable to the Client for failure to provide the booking if such failure is due to circumstances beyond the reasonable control of the Company including (but not limited to) acts of God, war, terrorist activity, strike, lock-out, industrial action, political insurgence, fire, flood, drought, tempest, or any other natural or man-made eventuality, Covid-19, governmental decisions, pandemics, mechanical or technical breakdowns, or suspension or cancellation of an event by third parties.

Should this arise, the Company will use its best efforts to rearrange the Event. If able to provide a substantially similar Event, then the client’s booking for the relevant Event shall remain valid for the rescheduled or relocated Event, this with a possible cost to the client for part of the company’s costs inevitable to this reallocation.

If unable to provide a substantially similar Event, the client will be entitled to cancel the booking and claim a refund, save that the company shall be entitled to retain any booking or administrative costs reasonably incurred prior to the date of cancellation. If the Event or any part thereof is cancelled because of a Force Majeure Event and is not rescheduled, then fees will be returnable with a possible small fee for irretrievable costs and management time if occurred.

In the event that the Client shall have a claim against the Company in relation to bookings not supplied by the Company under the contract and not caused by any of clause 6.i’s events, the Company’s liability shall be limited to the amount of the price paid by the Client for such booking and shall not extend to any consequential loss or damage suffered, and the Company’s liability under this condition.

  • Shall be in lieu of and to the exclusion of any other liability to the Client whatsoever, provided always that nothing contained in this condition.
  • Shall exclude any liability of the Company for the death or personal injury suffered by the Client due to negligence on the part of the Company or its employees.

In the event that the client shall be dissatisfied with or have any complaint against the Company in relation to any goods or services supplied by the Company under the contract, the client must notify the Company in writing of the dissatisfaction or complaint within seven days of the event concerned.

Failure to comply with this condition shall debar the Client from making any claim against the Company at a later date save for a claim relating to death or personal injury suffered by the Client due to negligence on the part of the Company or its employees.

No term of this agreement shall be enforceable under the Contracts (Rights of Third Parties) Act 2001 by a third party.

The Client agrees that the limitation of liability in Clause 6 is fair and reasonable.