Privacy Policy
Last updated 8 August 2026
Amber Lounge Pte. Ltd. (“Amber Lounge”, “we”) is a company registered in Singapore, with its registered office at 3 Raffles Place #06-01 Bharat Building, Singapore 048617. We are the controller of the personal data described here.
This notice covers www.amberlounge.com and the bookings made through it. Because we host events in Monaco and sell to guests across the United Kingdom and the European Economic Area, we apply the UK GDPR and the EU GDPR to those visitors alongside Singapore’s Personal Data Protection Act.
What we collect
When you book. Your first and last name, email address, phone number, the packages you select, the order value, and any notes you add to the booking. Card details are entered on Airwallex’s own hosted payment page and never reach our servers or this website.
When you request the Race Week guide or join our list. Your email address and which part of the site you signed up from.
When you browse. Standard server and request data, plus analytics and advertising data if — and only if — you accept cookies. See the list below.
Why we use it, and on what basis
| Purpose | Lawful basis |
|---|---|
| Taking payment and fulfilling your booking | Performance of a contract |
| Confirmation emails and essential service messages about your booking | Performance of a contract |
| Reminding you about a booking you started but did not complete | Legitimate interests (recovering an abandoned order you began yourself). You can opt out from any such email in one click. |
| Marketing emails and the Race Week guide | Consent |
| Analytics and advertising cookies | Consent |
| Accounting, tax and dispute records | Legal obligation |
We do not sell your personal data, and we do not use it for automated decision-making or profiling that produces legal effects.
Cookies and similar technologies
No analytics or advertising cookie is set, and no advertising or analytics script is loaded, until you accept them on the banner. Declining leaves the site fully functional. You can change your mind at any time:
Remembers your cookie choice. Strictly necessary, so it is set whichever way you choose.
Keeps your basket between pages. Strictly necessary, and contains no personal data.
Remembers your language. Strictly necessary.
If you use express checkout, this saves your name, email and phone on your own device so you are not asked twice. It is never sent anywhere except with a booking you submit, and you can erase it at any time from the “Not you?” link in the checkout panel.
Holds your in-progress booking while you are on the payment page so we can confirm it when you return. Removed as soon as you complete, and also if you do not.
Measures how the site is used. Only set if you accept.
Attributes bookings to our advertising and supports remarketing. Only set if you accept.
Measures advertising performance and builds audiences. Only set if you accept.
Who we share it with
Airwallex (payment processing), our email delivery provider, Google (Analytics and Ads) and Meta (advertising pixel) where you have consented, and our hosting provider. Some of these process data outside Singapore, the UK and the EEA; transfers out of the UK/EEA rely on the UK International Data Transfer Addendum or the European Commission’s Standard Contractual Clauses.
How long we keep it
Booking and payment records are kept for as long as the booking is live and then for the period required by Singapore accounting and tax law. Marketing subscribers are kept until you unsubscribe. Incomplete bookings used for reminder emails are retained for the reminder sequence and then closed out. Data stored on your own device is covered by the durations in the table above.
Your rights
You can ask us for a copy of your data, correct it, delete it, restrict or object to how we use it, ask for it in a portable format, and withdraw consent at any time. Withdrawing consent is as easy as giving it: use the cookie preferences link above for cookies, or the unsubscribe link in any marketing email. Withdrawal does not affect processing already carried out.
Email reservations@amberlounge.comand we will respond within 30 days. If you are in the UK or EEA and are not satisfied, you may complain to your national data protection authority; in the UK that is the Information Commissioner’s Office. In Singapore you may contact the Personal Data Protection Commission.
Payment security
Payments are processed by Airwallex on their own hosted page. We do not receive, store or have access to your card number, expiry date or security code.
Changes
We will update this page when our practices change and revise the date at the top. If a change materially affects how we use your data, we will ask for your choice again.
Contact
Amber Lounge Pte. Ltd., 3 Raffles Place #06-01 Bharat Building, Singapore 048617. Privacy enquiries: reservations@amberlounge.com